Anugrah

>Resolved problems, improved operations and provided exceptional client support. >Resolved conflicts and negotiated mutually beneficial agreements between parties. >Saved amount by implementing cost-saving initiatives that addressed long-standing problems. >Managed quality assurance program, including on-site evaluations, internal audits and customer surveys using OTA reviews. >Increased customer satisfaction by resolving product or service issues. >Drove operational improvements which resulted in savings and improved profit margins.