Rama Dwi Putra 有 2 工作经验, 作为 Customer Experience Associate 在 PT. GRAB INDONESIA 并且 Internal Audit 在 PT. BALI CAHAYA AMERTA.
工作经验
Internal Audit
- Reviewed and identified risks, analyzed controls and testedcompliance. - Identified and reported audit issues. - Produced audit reports. - Investigated discrepancies discovered during auditing process. - Implemented all auditing information into spreadsheets utilizing. - Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
Customer Experience Associate
- Collaborated with internal team members to resolve customerconcerns and deliver enhanced customer experiences. - Addressed customer inquiries, concerns and complaints by providing solutions and alternatives and followed up to confirm resolution. - Followed up with customers about resolved issues to maintain high standards of customer service.
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1 教育 • 1 经验 • 2 技能 • 0 证书
1 教育 • 1 经验 • 6 技能 • 1 证书
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