Adam Didiksarwira has 3 work experiences, as a Agent Inbound at PT Personel Alih Daya, Frontliner (costumer Service) at PT Bank Rakyat Indonesia and Back Office at PT Reska Multi Usaha.
Work Experience
Back Office
PT Reska Multi Usaha bergerak dibidang usaha jasa perparkiran, cafe/Resto, General Trading, Catering, Jasa Pengamanan, Laundry, cleaning service. Dari masing-masing bidang usaha perlu dilakukan pengurusan perizinannya pada masing-masing Instansi/Badan/Lembaga yang mengeluarkan izin tersebut. Memproses perjanjian/perikatan yang menyangkut Kontrak, sewa menyewa, Surat Peraturan Direksi, Keputusan Direksi, Instruksi, Edaran dan maklumat.
Frontliner (costumer Service)
Memberikan pelayanan kepada nasabah yang berkaitan dengan pembukaan rekening tabungan, giro, pembukaan deposito, permohonan nasabah yang lainnya, memberikan informasi sejelas mungkin mengenai berbagai produk dan jasa yang ingin diketahui dan diminati kepada nasabah atau calon nasabah. Menerima, melayani dan mengatasi permasalahan yang disampaikan oleh nasabah sehubungan dengan ketidakpuasan nasabah atas pelayanan yang diberi¬kan oleh pihak nasabah. Memberikan informasi tentang saldo dan mutasi nasabah. Mengadministrasikan buku cek, bilyet giro, dan buku tabungan. Memperkenalkan dan menawarkan produk dan jasa yang ada dan yang baru sesuai dengan keinginan dan kebutuhan nasabah. Membantu nasabah dalam proses akad Kredit.
Agent Inbound
Pelayanan kepada pelanggan pengguna Jasa angkutan Kereta Api melalui telepon, memberikan informasi seputar PT Kereta Api Indonesia (Persero) seperti jadwal keberangkatan kereta api, ketersediaan jumlah tempat duduk, informasi pembelian dan pembatalan tiket, menangani komplain pelanggan, membantu calon penumpang untuk pemesanan tiket.
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1 Education • 0 Experience • 0 Skills • 0 Certificate
0 Education • 1 Experience • 1 Skills • 0 Certificate
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1 Education • 1 Experience • 0 Skills • 0 Certificate
2 Education • 1 Experience • 4 Skills • 0 Certificate
1 Education • 0 Experience • 2 Skills • 0 Certificate
1 Education • 1 Experience • 0 Skills • 1 Certificate
3 Education • 3 Experience • 1 Skills • 0 Certificate
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