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Adi Lukman Arifin has 1 work experiences, as a Bni Contact Center at PT. Infomedia Nusantara.

Work Experience

September 2020 - Present

Bni Contact Center

PT. Infomedia Nusantara
Jalan Dokter Cipto No.128, Kota Semarang, Jawa Tengah, Indonesia
Job Title
Bni Contact Center
Specialization
Customer Service
Field
Other
Position
Employees (non-management & non-supervisors)
Company
PT. Infomedia Nusantara
Industry
Call Center / IT-Enabled Services / BPO

- Menangani 80 panggilan per hari untuk menjawab pertanyaan dan komplain pelanggan - Mengatasi masalah, meningkatkan operasi dan memberikan layanan yang luar biasa - Secara aktif mendengarkan permintaan pelanggan, mengonfirmasi pemahaman penuh sebelum menangani masalah - Menawarkan layanan yang ramah dan efisien kepada semua pelanggan, menangani situasi menantang dengan mudah

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1 Education • 0 Experience • 6 Skills • 0 Certificate

1 Education • 2 Experience • 9 Skills • 0 Certificate

2 Education • 3 Experience • 4 Skills • 0 Certificate

1 Education • 1 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 1 Certificate

2 Education • 3 Experience • 2 Skills • 3 Certificate

2 Education • 4 Experience • 7 Skills • 3 Certificate

1 Education • 1 Experience • 7 Skills • 1 Certificate

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