Ahmad Zainal Abidin
About me
Saat ini saya bekerja sebagai Staff IT Service Desk di salah satu perusahaan perbankan indonesia yang bertugas mendukung kegiatan operasional perbankan dari sisi Teknologi Informasi. Saya dapat belajar dengan cepat, dapat bekerja secara tim maupun individual, dan saya
Biodata
Skills & Languages
Preference
Expected position
Expected salary
Current salary
Expected location
Education
Universitas Gunadarma
Work Experience
Staff It Service Desk
-, Resolving kendala PC user cabang via remote desktop / dameware. -, Pengecekan problem cabang dari sisi IT (hardware, mesin EDC dan Software) Sebagai Layer pertama sebelum di eksekusi pada IT divisi terkait. -, Pengecekan Jaringan Cabang antara kantor pusat ke User dan Server. -, Menganalisa kendala pada aplikasi sebelum di eksekusi pada divisi IT terkait -, Membuat Rekapan seluruh email yang masuk ke email tim service desk, dan membuat laporan akhir hari.
Staff Claim And Monitoring
-. Memonitoring no resi di seluruh indonesia setiap tanggalnya -. Melakukan koordinasi kepada cabang lion parcel di seluruh Indonesia -. Memberikan laporan harian no resi yang sudah diterima oleh penerima
Staff It Service Desk
-, Resolving kendala PC user cabang via remote desktop / dameware. -, Pengecekan problem cabang dari sisi IT (hardware, mesin EDC dan Software) Sebagai Layer pertama sebelum di eksekusi pada IT divisi terkait. -, Pengecekan Jaringan Cabang antara kantor pusat ke User dan Server. -, Menganalisa kendala pada aplikasi sebelum di eksekusi pada divisi IT terkait -, Membuat Rekapan seluruh email yang masuk ke email tim service desk, dan membuat laporan akhir hari.
Portfolio & Certificates
Penulisan Ilmiah
Pengaruh Citra Merek, Celebrity Endorser, dan Persepsi Kualitas terhadap Keputusan Pembelian Moped Yamaha Jupiter Mx 135cc di Jakarta
Sharia Investment
and 1 other certificates
Cvlid helps match prospective employees with companies
1 Education • 4 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 4 Skills • 0 Certificate
4 Education • 0 Experience • 1 Skills • 0 Certificate
1 Education • 0 Experience • 4 Skills • 0 Certificate
1 Education • 2 Experience • 6 Skills • 2 Certificate
1 Education • 1 Experience • 5 Skills • 0 Certificate
1 Education • 5 Experience • 4 Skills • 4 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
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