Ankga
About me
Komunikatif, rajin, toleran, berorientasi pada target, disiplin. jujur, bertanggung jawab dan terbiasa menggunakan sistem Avaya, Ecentrix serta Zendesk.
Biodata
Skills & Languages
Preference
Expected position
Expected salary
Current salary
Expected location
Education
SMU Negeri 3 Jakarta
Work Experience
Senior Cs
1.Ciptakan lingkungan tim yang menginspirasi dengan budaya komunikasi terbuka. 2.Tetapkan tujuan tim yang jelas. 3.Delegasikan tugas dan tetapkan tenggat waktu. 4.Mengawasi operasi sehari-hari. 5. Memberikan informasi dan solusi ke pengguna aplikasi melalui Telepon, Email, WA dan sosila media
Team Leader Live Chat
1.Ciptakan lingkungan tim yang menginspirasi dengan budaya komunikasi terbuka. 2.Tetapkan tujuan tim yang jelas. 3.Delegasikan tugas dan tetapkan tenggat waktu. 4.Mengawasi operasi sehari-hari. 5.Pantau kinerja tim dan laporkan metrik. 6.Memotivasi anggota tim. 7.Temukan kebutuhan pelatihan dan sediakan pelatihan. 8.Dengarkan umpan balik anggota tim dan selesaikan masalah atau konflik apa pun. 9.Kenali prestasi tinggi dan prestasi penghargaan. 10.Dorong kreativitas dan pengambilan risiko. 11.Sarankan dan atur kegiatan pembangunan tim
Call Center Xl
Memberikan informasi dan solusi melalui layanan telepon ke pengguna XL Pascabayar
Portfolio & Certificates
doesn't have a portfolio or certificate
Cvlid helps match prospective employees with companies
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 3 Certificate
1 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
2 Education • 1 Experience • 5 Skills • 1 Certificate
1 Education • 0 Experience • 1 Skills • 1 Certificate
1 Education • 1 Experience • 7 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
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