AYU DITA SUSILOWATI has 5 work experiences, as a Call Center Officer at PT Bank Central Asia Tbk (BCA), Call Center Officer at PT Bank ANZ Indonesia, Employee Service Assistant at PT GOS Indoraya, Workshop Management Admin at Asuransi Astra and Admin Regular Report Support at Danone.
Work Experience
Admin Regular Report Support
Membuat dan share template report (eksekusi gimmick/hadiah, POSM, dan program lainnya). Compile weekly report untuk dijadikan dashboard. Membuat report bulanan (gimmick, POSM, dan sample) Membuat permintaan jotform. Validasi SKP di sistem Optima. Pairing data (project tertentu).
Workshop Management Admin
Monitoring bengkel-bengkel rekanan asuransi. Menghubungi bengkel untuk cek status perbaikan kendaraan, cek kendala dan bantu memberikan solusi. Koordinasi dengan pihak lain untuk cek sparepart. Memastikan bengkel menyelesaikan perbaikan kendaraan sesuai timeline.
Employee Service Assistant
Collecting berkas dokumen calon karyawan kepada divisi lain di internal sesuai ketentuan klien. Memproses kontrak, benefit, hak & kewajibankaryawan OS. Mengupdate data karyawan di sistem HRIS. Membuat surat menyurat kebutuhan karyawan. Melakukan kontrol ATK. Menyiapkan akomodasi team untuk kepentingan visit ke klien. Membuat laporan mingguan karyawan.
Call Center Officer
Menerima telepon masuk. Memberikan informasi tepat dan pelayanan terbaik kepada nasabah. Mendengarkan dan memberikan solusi atas keluhan/kendala yang dialami nasabah.
Call Center Officer
Menerima telepon masuk. Memberikan informasi tepat dan pelayanan terbaik kepada nasabah. Mendengarkan dan memberikan solusi atas keluhan/kendala yang dialami nasabah.
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1 Education • 1 Experience • 8 Skills • 1 Certificate
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2 Education • 4 Experience • 9 Skills • 4 Certificate
1 Education • 0 Experience • 1 Skills • 0 Certificate
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1 Education • 3 Experience • 4 Skills • 0 Certificate
1 Education • 1 Experience • 2 Skills • 9 Certificate
1 Education • 0 Experience • 6 Skills • 1 Certificate
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