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CV Danang Susilo

Danang Susilo


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About me

Saya mencari pekerjaan dengan posisi Customer Service, Administrasi, Quality Assurance


Biodata

He/Him
Married
Islam
*hidden* (30 years old)

Skills & Languages

TOEIC
65/100

Preference

Expected position

Customer Service
Other

Expected salary

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Current salary

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Expected location

Kota Jakarta Selatan, D.K.I Jakarta, Indonesia

Education

2014 - 2019

Universitas Mercubuana

Bachelor's degree Sistem Informasi - GPA 3.30

Fakultas : Ilmu Komputer

Work Experience

December 2021 - October 2024

Analyst, Operations (Return Refund - CS)

PT. Shopee International Indonesia

• Melakukan analisa terkait kendala return dari Pembeli, Penjual dan Jasa kirim • Melakukan judjing untuk melepaskan dana ke Pembeli atau ke Penjual • Follow up terkait kerusakan dari pihak jasa kirim • Follow up ke Pembeli dan Penjual terkait kendala retur dan memberikan solusi yang terbaik.

January 2017 - December 2021

Quality Assurance & Admin Return

PT. Global Digital Niaga (Blibli.com)

• Quality Assurance terkait kendala produk yang diretur oleh customer • Admin Quality Assurance melakukan inbound dan outbound terkait barang retur, distribusi barang retur keseluruh Quality Assurance, mengolah dan monitoring terkait penyimpanan barang retur

September 2015 - January 2017

Technician

PT. Internex Indonesia

• Instalasi GPS Tracker untuk pemasangan dan pencabutan semua tipe mobil dan truck • Maintenance dan service GPS Tracker • Instalasi dan maintenance perangkat hardware untuk support pada proses produksi pabrik

February 2014 - June 2015

Quality Assurance dan Operator

PT. Teleplan Indonesia (Service Centre TAM Blackberry)

• Melakukan Quality Assurance terkait kerusakan semua tipe handphone balckberry sebelum dilakukan penanganan service lebih lanjut. • Melakukan pengecekan sinyal terkait handphone yang sudah dilakukan service

Portfolio & Certificates

Certified Secure Computer User

https://www.cvlid.com/en/user/danangsoesilo

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1 Education • 0 Experience • 8 Skills • 7 Certificate

1 Education • 3 Experience • 7 Skills • 3 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

1 Education • 0 Experience • 1 Skills • 0 Certificate

1 Education • 1 Experience • 2 Skills • 1 Certificate

1 Education • 0 Experience • 6 Skills • 4 Certificate

1 Education • 4 Experience • 1 Skills • 0 Certificate

3 Education • 4 Experience • 3 Skills • 0 Certificate

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