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CV Daniel Haratio Rupert Marapaung

Daniel Haratio Rupert Marapaung


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About me


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Biodata

He/Him
Married
*hidden* (33 years old)

Skills & Languages

doesn't have skills yet

Preference

preferences are empty

Education

2011 - 2014

Universitas Sumatera Utara

Associate degree Statistika - GPA 3.24

Bergabung dalam organisasi HIMASTA (Himpunan Mahasiswa Statistika) Menerima beasiswa Program Pengembangan Akademik

Work Experience

July 2017 - Present

Social Media Associate

PT. Grab Teknologi Indonesia

Mengelola postingan media sosial Merkomunikasi dengan para followers di media sosial seperti Twitter, Facebook, Instagram dan Playstore Selalu update dengan perkembangan tren media sosial Mempersiapkan laporan perkembangan media sosial setiap brand atau perusahaan Membuat strategi untuk pencapaian KPI yg ditentukan oleh perusahaan Memiliki kemampuan problem solving Memiliki kemampuan analisa Achievment Meraih best performance Desember 2019 dan Februari 2020

August 2016 - July 2017

Customer Engagement Champion

PT Vads Indonesia

Menanggapi penelepon secara efisien dan akurat, menjelaskan solusi yang mungkin, dan memastikan bahwa konsumen merasa didukung dan dihargai Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen Mengambil bagian dalam pelatihan dan peluang pembelajaran lainnya untuk memperluas pengetahuan tentang perusahaan dan posisi Berkoordinasi dengan divisi lain dalam eskalasi laporan Mampu melayani pelanggan dengan ramah Achievment Meraih best performance Oktober dan Nopember 2016

December 2014 - July 2015

Assistant Chief Of Store

PT. Sumber Alfaria Trijaya Tbk

1. Mengkoordinir semua aktivitas dslam memberikan pelayanan kepada semua pelanggan yang diarahkan untuk kepuasan pelanggan dan meningkatkan jumlah pelanggan toko 2. Berkoordinasi/berhubungan dengan Area Coordinator atau departemen lain sehubungan dengan adanya masalah/program-program tertentu yang berkaitan dengan toko 3. Mengawasi dan memastikan Stock Opname berjalan lancar 4. Memastikan pencegahan dan penanggulangan barang rusak dan barang hilang 5. Memastikan selalu setorkan uang hasil penjualan barang 6. Mengkoordinir penerimaan barang dagangan dari DC dan Supplier BKL 7. Mengkoordinir dan memastikan sarana promosi terpasang sesuai petunjuk 8. Mengkoordinir pengeluaran / retur barang dai toko ke DC / Supplier BKL 9. Berkoordinasi dengan lingkungan/masyarakat setempat

Portfolio & Certificates

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