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CV Fransisca Novia Dwi Setyani

Fransisca Novia Dwi Setyani


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About me

Able to work under pressure, discipline and have a good time management. Able to work with team or independently. Love to learn new things quickly. Easily to adapt with the new environment, friendly and skilful.


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Biodata

She/Her
Single
Catholic
*hidden* (31 years old)

Skills & Languages

Networking
45/100
Java Programming
45/100
Android Programming
45/100
Corel Draw
45/100
Microsoft Power Point
90/100

and 3 other skills

Preference

preferences are empty

Education

2010 - 2015

Universitas Sanata Dharma

Bachelor's degree Teknik Informatika - GPA 3.76

2011 : Art division, Pekan Inisiasi Sains dan Teknologi USD 2011 : Event division, Informatics Days Fakultas Sains dan Teknologi USD 2011 : Event division, Sambut Sahabat FKMKKP 2012 : Treasurer, IT Days 3G Fakultas Sains dan Teknologi USD 2012 : Coordinator of art division, Pekan Inisiasi Sains dan Teknologi USD 2012 : Event division, Sambut Sahabat FKMKKP

Work Experience

July 2019 - Present

Trainer

Teleperformance Indonesia

Responsible to teach new hire agent; responsible to manage people and build team; responsible for making report;

January 2019 - July 2019

Quality Assurance

Teleperformance Indonesia

Responsible for making a review and give correction to achieve customer satisfaction; focus on customer satisfaction and correct solution that customer service give to customer; responsible for making report and analyst data

September 2016 - January 2019

Customer Service

Teleperformance Indonesia

Responsible for handling inquiry and complain via call; responsible for making inquiry and complain report.

Portfolio & Certificates

Seminar Nasional RITEKTRA VI

as a speakers on u201cSeminar Nasional RITEKTRA VIu201d at Fakultas Teknik, Universitas Katolik De La Salle

https://www.cvlid.com/en/user/fransiscanoviadwisetyani

74596 Applicants Create CV

1 Education • 0 Experience • 0 Skills • 0 Certificate

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2 Education • 2 Experience • 6 Skills • 0 Certificate

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