Muhammad Novie Warsono has 4 work experiences, as a Telesales Officer at PT Sapta Sarana Sejahtera, Telesales Officer at Citibank NA, Data Analyst at PT ATI Business Group and Ppic Staff at PT Multikemas Kencana Cemerlang.
Work Experience
Ppic Staff
Developed production schedules according to deadlines for existing orders and sales forecasting. Worked with engineering, production, and testing departements to implement corrective actions for missed milestones. Developed, released and monitored daily schedules to foster on-time completion of finished products. Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
Data Analyst
Researced and resolved issues regarding integrity of data flow into databases. Identified and documented detailed business rules and use cases based on requirements analysis. Analized SAP transactions to build logical business inteligence model for real-time reporting needs. Produced weekly and monthly report using Excel spreadsheet functions.
Telesales Officer
Made average of (number) outbound calls per day. Set up appointments with interest customers according to schedule availability. Opened new accounts and documented personal, demographic and payment information in system. Provided information about available products and services, membership details, and purchase advantages.
Telesales Officer
Served customers and followed outlined steps of services by phone. Handled (number) calls per day to address customer inquiries and concerns. Resolved problems, improved operations and provided exceptional services.
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1 Education • 1 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
2 Education • 4 Experience • 4 Skills • 1 Certificate
1 Education • 1 Experience • 1 Skills • 0 Certificate
1 Education • 7 Experience • 8 Skills • 3 Certificate
0 Education • 1 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 5 Skills • 0 Certificate
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