Ulung Trihandoyo
About me
Analytical Customer Service Associate dengan fokus yang kuat pada kepuasan pelanggan. Terampil dalam pemecahan masalah, analisis data, dan dukungan pelanggan. Berpengalaman dalam mengelola pertanyaan pelanggan dan menyelesaikan masalah pelanggan yang kompleks.
Biodata
Skills & Languages
doesn't have skills yet
Preference
Expected position
Expected salary
Current salary
Expected location
Education
Universitas Padjadjaran
Work Experience
Agent Profilling (FBCC)
menangani aspek keuangan penagihan dan penagihan pembayaran dari pelanggan membuat faktur, memproses pembayaran, mengelola akun pelanggan, dan memastikan penagihan saldo terutang tepat waktu menyelesaikan masalah penagihan dan memfasilitasi pembayaran.
Complaint Handling Officer
Memberikan penanganan atau penyelesaian keluhan pelanggan dengan cepat, tepat, dan memuaskan. Membantu mengembangkan hubungan dengan pelanggan menjadi lebih baik
Staff Call Centre
Menangani segala bentuk komplain dari pelanggan - Melayani kebutuhan pelanggan - Mencatat pesan atau persoalan yang harus diselesaikan perusahaan - Menawarkan produk perusahaan - Memberikan informasi produk perusahaan
and 1 other experiences
Portfolio & Certificates
doesn't have a portfolio or certificate
Cvlid helps match prospective employees with companies
1 Education • 1 Experience • 2 Skills • 2 Certificate
0 Education • 1 Experience • 0 Skills • 0 Certificate
0 Education • 3 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 1 Experience • 5 Skills • 0 Certificate
1 Education • 2 Experience • 1 Skills • 0 Certificate
2 Education • 0 Experience • 0 Skills • 2 Certificate
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