Retno Wulananggraeni has 4 work experiences, as a Call Center Inbound Regular at PT. TIKI Jalur Nugraha Ekakurir (JNE), Immertions Quality Assurance Analyst at PT. TIKI Jalur Nugraha Ekakurir (JNE), Immertions Social Media at PT. TIKI Jalur Nugraha Ekakurir (JNE) and Call Center Member Jlc Dan Keagenan at PT. TIKI Jalur Nugraha Ekakurir (JNE).
Work Experience
Call Center Member Jlc Dan Keagenan
Memberikan pelayanan terhadap pelanggan khusus member JLC dan mitra keagenan JNE baik keluhan dan product knowledge melalui panggilan telepon yang masuk ke call center
Immertions Social Media
Memoderasi, mengimplementasikan, berkomunikasi danmemberikan solusi kepada pelanggan terkait keluhan dan product knowledge via chating
Immertions Quality Assurance Analyst
Memantau cara pelayanan dari agent call center, menganalisis hasil penilaian dari agent call center, meneliti kekurangandaan kelebhan dari pelayanan agent call center dan menguji perkembangan hasil evaluasi pelayanan agent call center
Call Center Inbound Regular
Memberikan pelayanan terhadap pelanggan regular JNE baik keluhan dan product knowledge melalui panggilan telepon yang masuk ke call center
Cvlid helps match prospective employees with companies
1 Education • 1 Experience • 3 Skills • 0 Certificate
1 Education • 0 Experience • 6 Skills • 5 Certificate
2 Education • 3 Experience • 2 Skills • 1 Certificate
1 Education • 0 Experience • 5 Skills • 0 Certificate
1 Education • 3 Experience • 1 Skills • 0 Certificate
3 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 0 Experience • 0 Skills • 0 Certificate
1 Education • 2 Experience • 6 Skills • 8 Certificate
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